Provide excellent customer service by ensuring that support services are delivered to meet business partner needs and expectations. Adhere to and promote Service Desk policies and procedures. Work with business partners to collect information pertaining to requests/incidents. Log call tickets accurately and completely using the ticketing system. Resolve tickets as capable

Consultative sell all KSEA products for the "Surgical" specialties (Laparoscopy, Gastroenterology, Arthroscopy, and CV/Thoracoscopy) and "Project Business" specialties (Video Imaging and OR1 Integration) to every hospital account, and, where appropriate, to surgery centers, clinics, and physician offices. Achieve or exceed the assigned annual quota for all designated prod

Logistics Center Associates are expected to support and contribute to the KSEA continuous improvement (LEAN) culture. Logistics Center Associate I's are generally responsible for material handling and processing within the Logistics Center, utilizing fundamental SAP transactions. You will be required to adhere to established safety, quality, productivity, and continuous i

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

Face to face customer support, including OR, SPD, and Biomed, Preventative maintenance and management of endoscopy products so that they are always in good working order and ready for use including documentation of their functionality Monitoring, reporting, and facilitating repair/exchange transactions Keeping repairs and replacement equipment expenses within a predetermi

I. Job Purpose and Core Tasks The Senior Reprocessing Laboratory Specialist is responsible under minimal supervision for providing support to the Global Reprocessing, Sterilization, and Biocompatibility department and other internal KARL STORZ departments through the planning and execution of laboratory tasks and test methods including product processing through cleaning,

Our Sales Associate is an entry level sales position with KARL STORZ Endoscopy America, Inc. ("KSEA"). This position reports to the Region Sales Associate Manager with a dotted line to the local Sales market team (1 4 Sales Executives). This position takes direction from the Region Sales Associate Manager and/or the local Sales market team as to daily activities and prior

Our Sales Executive is responsible for the solicitation of orders for specific KSEA products, specialties, and services, the representation of the company in an appropriately professional manner in accordance with company policies in the assigned geographic area, and for maintaining an awareness of local competitive conditions and promptly reporting them to management. Th

Key responsibilities will include, but may not be limited to Face to face client support, including Operating Room, Sterile Processing Department, and Biomed Daily maintenance and management of the client's KARL STORZ devices Maintain the instrument sets so they are always in excellent working order and ready for use; keep repairs and replacement equipment expenses within

Responsible for verification of purchased and in house manufactured products to ensure conformance to process and product requirements. Such verification can include inspection, test and audit functions or some combination thereof. II. MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS High school graduate or equivalent. 3 5 years' experience in Quality Control or in a m

The purpose of this position is to apply substantial understanding of single sterile use endoscope assembly, subassemblies or miniature component assembly to perform a wide range of moderately difficult tasks. MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS High school diploma, or equivalent experience. 2 4 years of experience assembling miniature precision medical pr

The purpose of this position is to apply substantial understanding of single sterile use endoscope assembly, subassemblies or miniature component assembly to perform a wide range of moderately difficult tasks. MINIMUM KNOWLEDGE, EDUCATION AND SKILL REQUIREMENTS High school diploma, or equivalent experience. 2 4 years of experience assembling miniature precision medical pr

All employees are expected to be knowledgeable about and follow the Company's Equal Employment and Affirmative Action Policies, including policies on the rights of individuals with disabilities and harassment. The specific duties of this position include but are not limited to loading image bundles into glass tubes for grinding and polishing (hot air gun operation), opera

Job Title Software Quality Assurance Engineer III (Job Code TC0111) Location Stafford, TX Organization Name KARL STORZ Endoscopy America Inc. Job Description Responsible for planning, leading, and conducting software quality assurance efforts of a complex integrated system to prevent any unforeseen and undesired system behaviors in the operating room and distinctly improv

Our Sales Executive is responsible for the solicitation of orders for specific KSEA products, specialties, and services, the representation of the company in an appropriately professional manner in accordance with company policies in the assigned geographic area, and for maintaining an awareness of local competitive conditions and promptly reporting them to management. Th