Join a team that delivers excellence.

Lehigh Valley Health Network (LVHN) is home to nearly 23,000 colleagues who make up our talented, vibrant and diverse workforce.

Join our team and experience firsthand what it's like to be part of a health care organization that's nationally recognized, forward-thinking and offers plenty of opportunity to do great work.

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Facilitates and advises internal quality improvement and quality assurance teams. Identifies opportunities for clinical and/or process improvement and facilitates needed changes to improve care. Acquires, validates, interprets, and transforms data into actionable information.

Job Duties

• Facilitates and advises internal quality improvement teams. Identifies opportunities for clinical and/or process improvement and facilitates needed changes to improve care.
• Facilitates and advises Quality Assurance Committees. Analyzes peer review case findings to identify opportunities for improvement.
• Utilizes project management skills such as Gantt charts, communication plans, process flow diagrams, team building, conflict resolution, problem solving, and facilitation intervention to foster team development and progress toward goals.
• Incorporates evidence-based best practices or established organization guidelines around proposed interventions.
• Utilizes appropriate and acceptable intervention behaviors and communication styles in order to effectively facilitate change and process/project improvement.
• Serves as a resource to network teams to determine data/information needed to measure processes and outcomes. Facilitates the creation of dashboards or appropriate reports.
• Summarizes data in a clear, concise format for presentation and utilizes appropriate data visualization methods.
• Ensures alignment and integration of the improvement initiative with applicable regulations, standards, and guidelines from standards setting and accrediting bodies.
• Demonstrates knowledge of public reporting requirements and assists with processes and improvements needed to report and improve publicly reported clinical outcomes.

• Bachelor's Degree
• 3 years performance improvement experience including group dynamics, change management, data retrieval, and analysis. and
• 3 years clinical patient care experience.
• Ability to provide leadership and coordinate team activities to meet quality goals.
• Ability to manage multiple projects simultaneously using traditional project management systems and processes.
• Demonstrates advanced knowledge of clinical information available in hospital database applications.
• Computer literacy and database/data mining skills (statistical concepts, data management, variance tracking, and analysis).
• Expertise in accreditation standards and patient safety improvement concepts.
• High degree of self-direction and knowledge of quality and performance management concepts.
• Knowledge of risk adjustment models and ability to utilize risk-adjusted data to support improvement initiatives.
• Demonstrates motivation to learn through independent reading, professional networking, and attending relevant conferences and webinars.
• CPHQ-Cert Professional Healthcare Quality HQCB - State of Pennsylvania within 2 Years

• Master's Degree

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Influenza vaccination and COVID-19 Vaccination is required for all colleagues unless medically contraindicated or due to a bona fide religious belief or practice. Applicants possessing a medical marijuana card will not be considered for safety sensitive positions.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

https://youtu.be/GD67a9hIXUY

LVHN hospitals in the Lehigh Valley are the only hospitals in the region to have received Magnet recognition five consecutive times since 2002. This prestigious recognition from the American Nurses Credentialing Center demonstrates our commitment to nursing excellence and quality patient outcomes. LVHN is home to five clinical institutes. Each serve as a hub for innovation, collaboration and education. Our institutes include Lehigh Valley Topper Cancer Institute, Lehigh Valley Heart and Vascular Institute, Lehigh Valley Institute for Surgical Excellence, Lehigh Valley Fleming Neuroscience Institute and Lehigh Valley Orthopedic Institute. LVHN is also home to Lehigh Valley Reilly Children's Hospital, which is the only children's hospital in the region. This hospital gives our community access to more than 30 pediatric specialties, Children's ExpressCARE locations and a dedicated Children's ER.

We've been consistently recognized by U.S. News & World Report as the top hospital in the region and among the best in the state. We're also Great Place to Work-Certified, which means an overwhelming majority of our colleagues have a positive experience at LVHN.

These designations tell you that LVHN is a great place to work from hire to retire. If you are someone who aligns with LVHN's core values - Compassion, Integrity, Collaboration and Excellence - you will have a rewarding and successful career here.

Individuals are required to adhere to all LVHN vaccination policies in effect at the time of hire. Employees will be subject to pre-employment drug and alcohol testing. Please note that safety sensitive positions cannot test positive for marijuana or its metabolites, medical or otherwise.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.