Not Authorized
You are currently not authorized to access this section.
Please contact your Administrator to change your authorization settings.
Please contact your Administrator to change your authorization settings.
Bengali Bilingual CSR
Long Island City, NY
Job Description
Bilingual Bangladesh/English Customer Service
Pay $25/hr
*Provide assistance to cab drivers at a walk-up service window.
*Assist customers from diverse backgrounds.
*A friendly and professional demeanor.
*Ability to explain the same answers to repetitive questions in multiple ways.
*Willing to become a Subject Matter Expert.
*Develop business relationships with key clients.
*Out of the boxer thinker willing to create new methods and projects.
*Exceptional computer skills.
*High attention to detail.
*Identify trends related to service requests and proactively seek out solutions.
*The ability to multi-task and stay organized.
*Follow up skills.
*Critical thinking and problem-solving skills.
*Ability to work quickly under pressure.
Additional opportunities
*Ability to create training materials via screen capture video and strong writing skills
*Contribute to weekly executive reporting
*Key Performance Indicators
*Work with technical team to improve and trouble shoot systems
*Assist with emails responding in an appropriate manner
*Experience in face to face customer service in a service center environment
On-site in Long Island City
Day shift
*Bilingual Bengali required
#ZR
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Pay $25/hr
*Provide assistance to cab drivers at a walk-up service window.
*Assist customers from diverse backgrounds.
*A friendly and professional demeanor.
*Ability to explain the same answers to repetitive questions in multiple ways.
*Willing to become a Subject Matter Expert.
*Develop business relationships with key clients.
*Out of the boxer thinker willing to create new methods and projects.
*Exceptional computer skills.
*High attention to detail.
*Identify trends related to service requests and proactively seek out solutions.
*The ability to multi-task and stay organized.
*Follow up skills.
*Critical thinking and problem-solving skills.
*Ability to work quickly under pressure.
Additional opportunities
*Ability to create training materials via screen capture video and strong writing skills
*Contribute to weekly executive reporting
*Key Performance Indicators
*Work with technical team to improve and trouble shoot systems
*Assist with emails responding in an appropriate manner
*Experience in face to face customer service in a service center environment
On-site in Long Island City
Day shift
*Bilingual Bengali required
#ZR
We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religion, color sex, national origin, citizenship status, age, sexual orientation, gender identity, marital status, uniform service member status, genetic information, disability, or any other protected status, in accordance with all applicable federal, state, and local laws. This practice extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.
Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
Open
Email this Job to Yourself or a Friend