Customer Finance Analyst, Full Time, Easton PA

GENERAL SUMMARY:

Acts as Customer Finance representative for a broad range of customers including top tier domestic and international accounts.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Support a customer portfolio reflecting:
• Research and resolution of assigned portfolio of deductions in SAP. Includes both domestic and international customers.
• Analyze and manage trade fund trackers, vendor agreements and annual trade programs with varying complexity. Work closely with sales, customers and buyers on post audit claims. Interact with customer A/P departments.
• Strong communication and negotiating skills used to document and collect on invalid deductions.
• Work with all levels of sales assisting with the management of markdowns, returns and trade lines on the P&L.
• Work with Sales Representatives on analysis and explanation of customer profitability statements. Identify profitability trends and call out risks and opportunities to Sales counterparts. Evaluate sales/margin and customer relationship impact of customer specials, work with management and sales to strike an appropriate balance.
• Identify key areas in POG resets to maximize margins with new product placement and balance sales potential versus margin rate of product discontinuations.
• Own trade fund trackers to ensure they reasonably forecast variable trade rates to applicable sales forecasts. Ensure fixed customer investments are delivering adequate returns. Measure customer performance against parameters of vendor agreements and annual investments.
• Evaluate the validity of customer A/R deductions using ORBIT reporting and analysis, interpretation of customer backup, discussions with Sales Representatives, and knowledge of common Crayola business practices. Prepare documentation sufficient to explain rationale for disputing invalid deductions. Employ good judgment in countering customer argument/claims for funds.
• Handle resolution of valid deductions in a timely manner via credit memo or approved write-off. Authorize product returns/markdown requests in compliance with policy and in a manner that is most profitable to Crayola taking into account inventory status and customer history.
• Work cross-functionally with key internal and external partners (Buyers, Accounts Payable, Brokers, EDI, Sales, etc...) to create process improvements leading to a reduction of claims.
• Assist with customer presentations as requested.

JOB SPECIFICATIONS:

• Bachelor's degree in finance, accounting, business OR minimum of 5 years experience in a finance or accounting role in a Consumer Packaged Goods company
• Must possess excellent analytical skills.
• Strong interpersonal skills.
• Excellent verbal and written communication skills.
• Must have knowledge of computer software applications in word processing and spreadsheets (MS Word, Excel).
• Knowledge of SAP accounts receivable and dispute management modules preferred.
• Basic knowledge of accounting practices and procedures.

PHYSICAL CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk and hear. The employee is occasionally required to walk; use hands and fingers to operate, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

WHY CRAYOLA?

• Kid Inspired Culture
• Free Admission to Crayola Experience for Employees
• Community Volunteerism Opportunities
• Annual Bonus Potential for all Full-Time Employees
• Company Matched 401k & Employee Value Sharing Plan
• Comprehensive Healthcare Benefits for Eligible Employees
• Education Assistance Program
• Wellness Programs
• Employee Resource Groups
• Generous Product Discounts Onsite & Online
• Company Sponsored Employee Events
• Discounts on a wide variety of products and services - automotive, electronics, fitness, travel and entertainment

Diversity & Inclusion at Crayola
We will cultivate diversity and create a culture of inclusion for our collective brands - one that grows through sustained action, demonstrates care for every life experience, inspires new products and content, and builds a sense of belonging in which every employee is able to be their very best. Learn more about Crayola's Diversity and Inclusion strategy: https://www.crayola.com/about-us/diversity-and-inclusion.aspx

Green is our favorite color!
Crayola cares about the environment and responsibly makes the products you love. Learn more about Crayola's creative solutions for greener tomorrows: https://www.crayola.com/about-us/sustainability.aspx

We offer competitive salary, outstanding benefits and the potential for advancement through the use of creative abilities. No phone calls please.

Search Firm Representatives - Please Read Carefully:
Crayola LLC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at Crayola LLC via e-mail, the Internet, or directly to hiring managers at Crayola LLC in any form without valid written search agreement in place for that position will be deemed the sole property of Crayola LLC, and no fee will be paid in the event the candidate is hired by Crayola LLC as a result of the referral or through other means.

Search firms are essential to the recruitment and staffing efforts at Crayola LLC, and we value the partnerships we have built with our vendors. For this reason, Crayola LLC has established and regularly maintains a preferred vendor list. Please note that even preferred vendors need to have a written search agreement signed by Human Resources at Crayola LLC in place for the specific position in order for a fee to be paid for any candidate referrals.