Light & Wonder's corporate team iscomprisedof incredibletalent thatworks across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Responsibilities:

• Plan, design, develop, implement, admin, maintain, and enhance Enterprise applications and tools (Atlassian products (JIRA Software & Service Desk, Confluence, Bitbucket etc.), JavaScript, Groovy, SQL and JQL.
• Developing interfaces / connectors with enterprise systems and services for various integration projects.
• Analyze & develop new tools, add-ons to automate the Enterprise tools functionality.
• Building and improving Open Source components and frameworks
• Experience in using Groovy, Java for scripts, and plugin coding;
• Experience in UI coding or troubleshooting with JavaScript;
• Experience in building data queries using JQL and SQL;
• Experience in using/extending REST API Services.
• Define customer requirements and interface business needs with system design.
• Proven Ability to deliver high quality code, administration.

Preferred Qualifications:

• BS or higher in Computer Science, Engineering, or related field
• Master's degree in above fields preferred

Required Experience:

• A minimum of 8 - 12 years of Development and Administration experience.
• 8+ years of experience in Atlassian products (JIRA Software & Service Desk, Confluence, Bitbucket etc.), JavaScript, Groovy, SQL and JQL.
• 8+ years IT Service, Change, Problem, Knowledge, and Asset management modules with the related tools Jira Service Desk, ServiceNow.
• 8+ years of experience in Service Desk and portal design and development
• 5+ years of experience in Enterprise tools integration and configuration.
• Experience in Datacenter maintenance.
• Experience in SLAs, Business Rules, Client Scripts, UI and Data Policies.
• Experience in Developing Jira custom reports and dashboards.
• Developing components (add-ons) or customizations for the Atlassian JIRA & Confluence platforms.
• Experience in IT Service, Change, Problem, Knowledge and Asset management modules.
• Experience in Jira workflows, screen schemes, permission schemes, notification, custom fields and add-ons.

Knowledge, Skills & Abilities:

• Must be able to work on their own and initiate efforts to find the problem and implement resolution, as well as work in a team environment for knowledge sharing.
• This role requires critical thinking, extensive problem-solving skills, multi-tasking, and the ability to research an issue and determine the root cause.
• Must have support and implementation experience Enterprise tools, integrations, and implementations.
• Knowledge of the business process flows in across Enterprise tools.
• Experience in working with cross-functional teams in a corporate environment.
• Resolution of user support tickets for production issues and system bugs.
• Demonstrated ability to take responsibility for actions and outcomes, and persist despite obstacles
• Solid Understanding of software development life cycle
• Willing to learn new technologies to perform the task at hand and ability to multi-task.
• Workflow customizations and development for various schemes
• Resolution of user support tickets for production issues and system bugs
• Strong organizational and time management skills
• Interaction with Atlassian support for troubleshooting functionality issues.
• Detail oriented, organized, and ability to work with minimal supervision

Work Conditions:

Light & Wonder and its affiliates (collectively, "L&W") are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

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Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.