Presales Digital Operations Manager
Murray Hill, NJ  / Dallas, TX  / Los Angeles, CA  / Chicago, IL  / New York, NY  / Seattle, WA  / Philadelphia, PA  / Miami, FL  / Newark, NJ  / Irving, TX ...View All
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Posted 9 days ago
Job Description
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.
The team you'll be part of
As Nokia's growth engine, we create value for communication service providers and enterprise customers by leading the transition to cloud-native software and as-a-service delivery models. Our inclusive team of dreamers, doers and disruptors push the limits from impossible to possible.
The domain presales role comprises the provision of pre-sales support / expertise to sales team in their sales efforts. Covers a specialized knowledge of technical products, services, or solutions across the CNS portfolio. Contains delivery of in-depth and strategic presentations and demonstrations to clients and sales representatives as well as the identification of new businesses focusing on future technologies and the setting of strategies to develop new business opportunities. Comprises driving of Nokia's solutions across CNS domains as well as positioning and selling of Nokia's solutions to customers in coordination with sales and / or presales teams through a consultative selling approach. Covers engagement with external clients in defining and formulating their business strategies. Comprises understanding of customer's business model and long-term investment planning to provide customized support.
What you will learn and contribute to
  • Drive strategies and plans to develop pipeline for 5G Slicing, Orchestration, Network Assurance and Close Loop Automation.
  • Develop strategy, tactics, and technical plans for the NAM territory.
  • Guide the OSS team to succeed targets and create the baseline for coming years.
  • Understand customer business paint points and key performance indicators established to meet their business objectives.
  • Identify and qualify new business opportunities in meeting with C-Suite key decision makers to obtain executive sponsorship in pursuit of the sale.
  • Position the OSS Nokia value proposition, demonstrating business benefits, and ROI differentiating Nokia from its competitors.
  • Introduce appropriate senior software management resources in pursuit of orders/sales opportunities.
  • Partner with the broader Nokia sales team to leverage joint solutioning and effective sales execution.
  • Develop C-suite relationships with key customers and partners. Engage CNS (Cloud and Network Services) leadership in these relationships to facilitate creative engagements.
  • Represent the organization at key sales development events (conferences, trade-shows, regional events, etc.).
  • Work with alliance partners to extend our strategy in the accounts.
  • Adhere to the published Nokia processes.
  • Complete all administrative assignments comprehensively and on-time.
  • Represent Nokia in a professional and an ethical manner.
Your skills and experience
You have:
  • At least 8 years of proven sales experience in a software technology company selling to communication service providers.
  • Ability to understand at a high level the technical value proposition and then translate it into a business value position (i.e. consultative sales approach for selling solutions).
  • Understand Communications software, with prior experience in this space on technical selling solutions such as OSS/BSS, 5G slicing automation, fulfillment, provisioning, service assuranceand other related software.
  • Ability to work/develop the partner ecosystem to enable a stronger go-to-market approach to increase market coverage.
  • Competitive and competitively aware: Proficient at explaining strengths and vulnerabilities - can plan accordingly.
  • The ability to build C-Suite relationships and ensure these relationships are shared with other Nokia leaders.
  • Willingness to travel 50%+ of a random monthly to quarterly schedule - candidate should be able to work efficiently to maximize travel schedule, customer engagement, and internal demands.
  • Bachelor's degree or equivalent experience.
What we offer
Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark
  • LGBT+ equality & best place to work by HRC Foundation
At Nokia, we act inclusively and respect the uniqueness of people.
Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
Additional Information

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
8+ years
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