Monitor, triage, and respond to all the tickets created internally and externally Follow through each ticket from creation to true resolution Advocate on behalf of customers to ensure their ideas and feedback are communicated and responded to accordingly Contribute to the management of the end to end support process and continue to find opportunities in order to improve c

Support and maintain endpoints in a managed enterprise environment, including Windows 10/11, Mac, and Linux desktops. Responsible for providing remote and site service, repair and/or installation support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Configuration and support of peripheral dev

Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows based computer applicati

Why do we need you ? The IT Sr. Solutions Engineer will lead the design and configurations of CertainTeed / Saint Gobain Information Technology and Salesforce.com development initiatives, providing industry best practices around force.com technologies and beyond. This candidate provides a thorough understanding of high tech innovation force.com technologies, including man

The 2nd Deputy supervises office staff in administrative matters; solves problems and analyzes needs related to IT system; trains employees on proper office procedures; fills in for First Deputy and Register of Wills and Clerk of Orphans' Court when needed; maintains schedules and attendance records; interact with other County Departments, general public and attorneys; ad

Selling and Service Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values Endorses, models and develops team to deliver Coach's Selling and Service expectations Enforces sales strategies, initiatives and growth across all categories Flexes store business strategies and personal selling

Support and maintain endpoints in a managed Windows 10/11, Mac, and Linux desktop environment. Configuration and support of peripheral devices. Support and troubleshooting of hardware, operating systems and several common desktop applications to include, but not limited to M365 Suite, McAfee/Trellix Drive Encryption, BIGIP VPN, PKI Smart Card middleware and hardware, Cisc

include but are not limited to Managing your own book of business Handling incoming tasks for your assigned business Renew and retain customers and accounts Account growth (additional policies) Skills and experience that will lead to success Excellent communication and interpersonal skills Consistent track record of delivering on customer success and account growth goals A

We are seeking someone to own the end to end lifecycle of security and compliance of products and services for the End User Services (EUS) division of National IT. Specifically, this includes securing the Microsoft 365 set of products (Teams, Outlook, SharePoint Online, etc), endpoint technologies such as the Microsoft Defender suite, BitLocker, and others, and overall Mi

Support and maintain endpoints in a managed Windows 10/11, Mac, and Linux desktop environment. Configuration and support of peripheral devices. Support and troubleshooting of hardware, operating systems and several common desktop applications to include, but not limited to M365 Suite, McAfee/Trellix Drive Encryption, BIGIP VPN, PKI Smart Card middleware and hardware, Cisc

Support and maintain endpoints in a managed enterprise environment, including Windows 10/11, Mac, and Linux desktops. Responsible for providing remote and site service, repair and/or installation support of existing hardware, software, network configurations and new system initiatives for all sites within area of responsibility. Configuration and support of peripheral dev

Almac Group is currently seeking a Customer Solutions Specialist for our Lansdale, PA location. The Customer Solutions Specialist will complete tasks in support of day to day maintenance for the Almac IXRS. This position has the hours of Monday to Friday 12 00pm (Noon) 8 00pm and rotational weekends Responsibilities include but are not limited to Execute the day to day ma

We are looking for an individual with experience in pre sale and post sale support activities for industrial products serving the water treatment, oil/gas, and/or petrochemical industries. The individual in this role will be responsible for customer service and technical support for our mission critical pump technologies. The role will focus on supporting the Milton Roy L

The IT CMDB Lead Business Process Consultant plays a pivotal role in maintaining the integrity and functionality of the Configuration Management Database (CMDB). Working closely with IT Service Now System Admin, Platform, and Process Owners, the consultant will ensure adherence to standardized configuration management methodologies while facilitating the development of po

Duties WHAT IS THE INFORMATION TECHNOLOGY (IT) DIVISION? A description of the business units can be found at The following are the duties of this position at the full working level. Provides direction for monitoring all program phases to integrate existing and future systems into new business systems, including identifying, acquiring, and allocating resources; ensuring ti